Subject: Re: money charged more than order value case ID: 1649918
From: Ammar Asif <[email-masked]>
To: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Sat, 5 Dec 2020 00:26:39 -0700 (MST)

Hi team 
any update? 

From: "Ammar Asif" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Saturday, 28 November, 2020 12:10:20 
Subject: Re: money charged more than order value case ID: 1649918 

Hi team 
any update? 

From: "Ammar Asif" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Sunday, 22 November, 2020 13:18:32 
Subject: Re: money charged more than order value case ID: 1649918 

Hi team 
any update? 

From: "Ammar Asif" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Thursday, 19 November, 2020 14:06:47 
Subject: Re: money charged more than order value case ID: 1649918 

Hi team 
any update? 

From: "Ammar Asif" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Tuesday, 17 November, 2020 19:28:15 
Subject: Re: money charged more than order value case ID: 1649918 

Hi team 
any update? 

From: "Ammar Asif" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Friday, 13 November, 2020 16:21:26 
Subject: Re: money charged more than order value case ID: 1649918 

Hi team 
any update? 

From: "Ammar Asif" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Friday, 6 November, 2020 07:49:47 
Subject: money charged more than order value case ID: 1649918 

Problem Statement: money charged more than order value 
Order Date : Nov 2, 2020 
Order ID: 7411630335 
Tracking ID: FC1102200002467 
Assistance Required: Need urgent delivery. 

Issue Description: the customer has placed his order on Nov 2, 2020 with the order id 7411630335 , but he paid more than order value as 10 BHD was supposed to be returned but courier partner did not return it. 

order value: 67.95 BHD 

customer paid : 80 BHD 

he got back only : 2 BHD 

amount to be returned : 10 BHD 

please ​do needful. 

Best regards 
Ammar asif