Subject: Re: Refund Issue / 9799072937
From: Rehan Khan <[email-masked]>
To: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>
Date: Fri, 4 Dec 2020 23:55:46 -0700 (MST)

Hi Team, 

Any update on this case. 

Regards 
Rehan 

From: "Rehan Khan" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]> 
Sent: Wednesday, 2 December, 2020 12:48:13 
Subject: Refund Issue / 9799072937 

Hi Team, 

As we have checked the amount has refunded in the customer's bank account. However, customer inform us that he did not received the refund so we have escalated to the Hiren for the transaction receipt but still we have not received the transaction receipt. 

So we request you please do the needful and help us to close this case as soon as possible. 

Order Date: Aug 24, 2020 
Order ID: 9799072937 
Tracking ID: RP0913001591 
Bank Account Number: 0242300495001 

Amount - AED 217.8 

Ticket number - 1600079 

We are looking forward to your reply. 

Regards 
Rehan