Subject: Re: Incomplete Unit // Callback request // 9616976977 // 1749953
From: Nitesh Singh <[email-masked]>
To: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Fri, 4 Dec 2020 22:35:42 -0700 (MST)

Hi Team, 

Kindly arrange the callback on: +971565088573. 

Thanks, 
Nitesh 

From: "Nitesh Singh" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Saturday, 5 December, 2020 11:03:42 
Subject: Incomplete Unit // Callback request // 9616976977 // 1749953 

Hi Team, 

Problem Statement: Incomplete Unit received/Callback 

Order Date : Nov 23, 2020 

Order ID: 9616976977 
Tracking ID: LM627650141 
Assistance Required: Customer asking a callback from Manager 

Issue Description: Customer placed order for item: 162581218 - Mamy Poko - Mamy Poko Pants Extra Absorb XXL 22-Piece Diaper Pants - 15-22 Kgs, in the picture, it was showing that the quantity is 22*6 however customer received only 22*1. 

We have tried to push back the customer, asking to return the item however the customer kept contacting us, and now asking to speak to a Manager. 

Kindly look into this and do the needful. 

Regards,