Subject: Refund Not Processed #2000443955
From: Samer Salmeh <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>, Fauzan Ahmad، Musalman <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Fri, 4 Dec 2020 20:55:11 -0700 (MST)

Hi Team, 

Problem Statement: Refund Not Processed 
Order Date : Nov 7, 2020 
Order ID: 2000443955 
Child Ticket : 1815845 
Return Tracking ID: 43823554880 
RMA: 1000166482 
Assistance Required: Process the refund as soon as possible. 

Issue Description: Customer raised a return request for one item and as per customer she/he handed over the item to the courier team and we have checked with the tracking number we found the tracking number Invalid number and according to the hybris the refund has been not processed yet, So we request you to check under RMA 1000166482 and kindly process the refund as soon as possible. 

Regards, 
Samer