Subject: RE: Return approval required - Order ID 9609079452
From: Mohd Imran <[email-masked]>
To: Sachin Maheshwari <[email-masked]>
Cc: seeta.seeta <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Escalations Dxbteam <[email-masked]>, "Fauzan Ahmad . Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Fri, 4 Dec 2020 14:26:40 +0000

Hi Sachin,

Can we help customer in below issue.

With regards to Order ID 9609079452, the customer has purchased '160165114 - - Juniors Butterfly Walker with Activity Tray' (AED153.00) on Oct 19, which was delivered on Oct 21.

The customer has come to us on chat on Nov 19, and stating that the volume of the speaker available in the speaker try is very low. He is asking for the repair of this item.

Regards,
Mohd. Imran
Customer Support WEB TEAM.
Landmark Tower, Dubai
+971-45172116

From: Fauzan Ahmad . Musalman <[email-masked]>
Sent: Thursday, December 3, 2020 7:59 AM
To: Escalations Dxbteam <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Nikhil Bishnoi <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>
Subject: Return approval required - Order ID 9609079452
Importance: High

External email sender, please take precaution.
Hi Team,

Kindly assist us on the below case.

Regards,
Fauzan

________________________________
From: "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, November 19, 2020 12:06:17 PM
Subject: Return approval required - Order ID 9609079452

Hi Team,

WIth regards to Order ID 9609079452, the customer has purchased '160165114 - - Juniors Butterfly Walker with Activity Tray' (AED153.00) on Oct 19, which was delivered on Oct 21.

The customer has come to us on chat on Nov 19, and stating that the volume of the speaker available in the speaker try is very low. He is asking for the repair of this item.

Kindly assist.

Regards,
Nikhil.

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