Subject: Re: Refund Not Processed
From: Ezzaldeen Mahyoub <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Fri, 4 Dec 2020 06:12:13 -0700 (MST)

any update 

From: "Ezzaldeen Mahyoub" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Monday, 23 November, 2020 12:59:59 
Subject: Refund Not Processed 

Hi Team, 

Problem Statement: Refund Not Processed 

Order Date : Oct 1, 2020 

Order ID: 6229239387 
Return Tracking ID: 46179088653 
Assistance Required: Need urgent process the RMA 1000053615 

Issue Description: Customer raised a return request for 12 item and as per customer she/he handed over all 12 items to the courier team. 

As per tracking ID it has been received from our end, so kindly process the RMA, 

The customer clamed that he has return the items of the order no 6229239387 with the items of order no 6222155324 to aramex all in one box . 

we have forworded the issue to warehuase but we did not get any reply. 

Regards, 
Ezzaldeen