Subject: Re: RRN number request - 6235139969
From: Shakeeb Arsalan <[email-masked]>
To: Malik Ismail <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Nikhil Bishnoi <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Fri, 4 Dec 2020 01:11:44 -0700 (MST)

Hi Malik, 

Can you please assist regarding the below issue. 

Regards 
shakeeb 

From: "Nikhil Bishnoi" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Nikhil Bishnoi" <[email-masked]> 
Sent: Friday, December 4, 2020 1:31:27 PM 
Subject: RRN number request - 6235139969 

Hi Team, 

The cusotmer is complaining that he has not received the refund, but the refund was processed from our end on Oct 26. Kindly get the RRN number for the refund of SAR 221.12 & SAR 139.95. 

The cusotmer has shared the bank statement. We can see that there is a debit of EGP 3,013.17 on Oct 22 but there is no credit. 

Kindly assist. 

Regards, 
Nikhil.