Subject: Re:
From: Shakeeb Arsalan <[email-masked]>
To: AHMED OMER <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Fri, 4 Dec 2020 01:11:01 -0700 (MST)

Hi 

the AWB 46042577700 is invalid, Yo have to check with the customer to share with us the return receipt or the AWB which he retuned the items under. 

Regards 
Shakeeb 

From: "AHMED OMER" <[email-masked]> 
To: "Apoorv Joshi" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Friday, December 4, 2020 5:05:32 AM 

Hi Team, 

with reference to ticket number: 1805138 
Problem Statement:Late Refund 
Order Date : 07/11/2020 
Order ID: 9612739912 
Tracking ID: 46042577700 
Assistance Required: Late refund 
Issue Description: customer claim he returned the items and asking for his refund, the hypris status is pickup scheduled and and the aramex tracking id is invalid kindly help us close this case. 

Regards, 
Ahmed Omer