Subject: RE: POD/ 8209291925
From: Priyanka Rajkumar <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Fauzan Musalman <[email-masked]>, Apoorv Joshi <[email-masked]>, asjad hussain <[email-masked]>, escalations dxbteam <[email-masked]>, Saif Eldin Ibrahim <[email-masked]>
Date: Fri, 4 Dec 2020 11:57:32 +0400

+ Saif

Hi Seeta,

Please ensure you write to our CS team for these inquiries as they will be
able to share an update with you right away.

Please find attached the POC for the order.

Best Regards,

*From:* Seeta Seeta [mailto:[email-masked]]
*Sent:* Wednesday, December 2, 2020 6:34 AM
*To:* [email-masked]
*Cc:* Shakeeb Arsalan <[email-masked]>; Fauzan Musalman <
[email-masked]>; Apoorv Joshi <[email-masked]>; asjad
hussain <[email-masked]>; escalations dxbteam <
[email-masked]>
*Subject:* Re: POD/ 8209291925
*Importance:* High

Hi Praj,

Hope you are doing well!

With reference to the tracking number SD000242138, the customer is claiming
that he didn't received the order. However, the order is marked as
delivered.

So kindly requesting you to provide us POD as soon as possible.

Thanks & Regards,
Seeta Kunwar

------------------------------

*From: *"asjad hussain" <[email-masked]>
*To: *"Seeta Seeta" <[email-masked]>
*Cc: *"Shakeeb Arsalan" <[email-masked]>, "Fauzan Musalman" <
[email-masked]>, "Apoorv Joshi" <[email-masked]>
*Sent: *Tuesday, November 24, 2020 8:22:15 AM
*Subject: *Re: POD/ 8209291925

Hi Team,

Any update?

------------------------------

*From: *"Asjad Hussain" <[email-masked]>
*To: *"Seeta Seeta" <[email-masked]>
*Cc: *"Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad,
Musalman" <[email-masked]>, "Apoorv Joshi" <
[email-masked]>
*Sent: *Saturday, 21 November, 2020 07:04:59
*Subject: *POD/ 8209291925

Hi Team,

With reference to the order number 8209291925, the customer contacted us
informing that he has not received the full order. However, as per the
Hybris the order status is showing as delivered under tracking ID
:SD000242138.

We have already contacted the Shipa team for POD, but we didn't received
any update from them. So we request you to look into this concern and
assist us.

Awaiting for your response.

Regards,

Asjad