Subject: Re: Order Cancellation //8208788554
From: Seeta Seeta <[email-masked]>
To: Mohd Imran <[email-masked]>
Cc: Fauzan Musalman <[email-masked]>, malik ismail <[email-masked]>, jessie caparas <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Ezzaldeen Mahyoub <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Thu, 3 Dec 2020 23:38:31 -0700 (MST)

Hi Imran, 

Is there any update for the below concern. 

Thanks & Regards, 
Seeta Kunwar 

From: "Mohd Imran" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Fauzan Musalman" <[email-masked]>, "malik ismail" <[email-masked]>, "jessie caparas" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Ezzaldeen Mahyoub" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Monday, November 23, 2020 8:04:01 PM 
Subject: RE: Order Cancellation //8208788554 

Raised to tech [ https://landmarkit.service-now.com/incident.do?&sysparm_action=getRecords&displayvalue=all&sysparm_query=active%3Dtrue%5Enumber=INC0913918 | 
INC0913918 ] 

Regards , 

Mohd. Imran 

Customer Support WEB TEAM. 

Landmark Tower, Dubai 

+971-45172116 

From: Seeta Seeta <[email-masked]> 
Sent: Monday, November 23, 2020 10:33 AM 
To: Jessie Caparas <[email-masked]>; Malik Ismail <[email-masked]> 
Cc: Fauzan Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; Ezzaldeen Mahyoub <[email-masked]>; Escalations Dxbteam <[email-masked]> 
Subject: Re: Order Cancellation //8208788554 
Importance: High 

External email sender, please take precaution. 

Hi Team, 

With reference to the order number 8208788554, the order was placed on Oct 18, 2020 and there is no consignment details on the Hybris. 

After escalating the case to Warehouse we got to know that due to the technical issue they are unable to process the order. 

So requesting you to kindly help us to cancel this order asap. 

Thanks & Regards, 
Seeta Kunwar 

From: "Ezzaldeen Mahyoub" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Fauzan Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Monday, November 23, 2020 11:47:56 AM 
Subject: Re: Order Cancellation 

please be informed the order not processed from WH 
due to technical issue 
kindly cancel the order & initiate refund to customer 

From: "Ezzaldeen Mahyoub" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Friday, 30 October, 2020 18:50:40 
Subject: Order Cancellation 

Hi Team, 

With reference to order ID --​8208788554 

Tracking ID – ​No Consignment 

the order was not processed from WH due to technical issue 

kindly cancel the order & initiate refund to customer 

Regards, 

Ezzaldeen 

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com