Subject: Re: Refund Not Processed//Order ID: 6241014487
From: Shakeeb Arsalan <[email-masked]>
To: Jessie Caparas <[email-masked]>, Malik Ismail <[email-masked]>, Mohd Imran <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Ebrahim <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Thu, 3 Dec 2020 23:19:30 -0700 (MST)

Hi Team, 

Please assist regarding the following concern. 

Regards 
Shakeeb 

From: "Ebrahim" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Thursday, December 3, 2020 3:15:45 PM 
Subject: Refund Not Processed//Order ID: 6241014487 

Hi Team, 

Problem Statement: Refund Not Processed 
Order Date : Nov 11, 2020 
Order ID: 6241014487 
Tracking ID: RP1118201000460 
RMA: 1000178451 

Assistance Required: Need refund for customer. 

Issue Description: As per the Fareye website the return item has been returned to WH on Nov-19-2020 and till now the RMA not processed kindly check and process the RMA asap and update us. 

Regards, 
Ebrahim Hageb