Subject: Re: Return Delay - 6230647992
From: Apoorv Joshi <[email-masked]>
To: Mohd Imran <[email-masked]>
Cc: Ramesh Gottimukkala <[email-masked]>, Olm Riyadh <[email-masked]>, Mohammed Awad MohammedGaily <[email-masked]>, Mohammad Ayaz <[email-masked]>, Seeta Seeta <[email-masked]>, Abhishek Bargaonkar <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Nikhil Bishnoi <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Thu, 3 Dec 2020 22:47:51 -0700 (MST)

Hi Imran, 

Please assist in getting an update on the below case. The refund is still pending and the items are still not delivered to WH by courier. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Mohd Imran" <[email-masked]> 
To: "Ramesh Gottimukkala" <[email-masked]>, "Olm Riyadh" <[email-masked]>, "Mohammed Awad MohammedGaily" <[email-masked]>, "Mohammad Ayaz" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Abhishek Bargaonkar" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Sunday, November 15, 2020 12:41:33 PM 
Subject: RE: Return Delay - 6230647992 

Hi Team, 

Please check pickup done. However return not received in warehouse. 

Order number 6230647992 and AWB RP10091000981. 

From: Apoorv Joshi <[email-masked]> 
Sent: Sunday, November 15, 2020 1:58 AM 
To: Mohd Imran <[email-masked]> 
Cc: Olm Riyadh <[email-masked]>; Ramesh Gottimukkala <[email-masked]>; Mohammed Awad MohammedGaily <[email-masked]>; seeta.seeta <[email-masked]>; Abhishek Bargaonkar <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Nikhil Bishnoi <[email-masked]>; Escalations Dxbteam <[email-masked]> 
Subject: Re: Return Delay - 6230647992 

External email sender, please take precaution. 

Hi Imran, 

Kindly advise if any update on the below case. 

Thank youf or your help! 

Regards, 

Apoorv 

From: "Mohd Imran" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Olm Riyadh" < [ mailto:[email-masked] | [email-masked] ] >, "Ramesh Gottimukkala" < [ mailto:[email-masked] | [email-masked] ] >, "Mohammed Awad MohammedGaily" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Abhishek Bargaonkar" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Nikhil Bishnoi" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Thursday, November 12, 2020 4:56:51 PM 
Subject: RE: Return Delay - 6230647992 

Hi [ mailto:[email-masked] | 
@Olm Riyadh ] [ mailto:[email-masked] | 
@Ramesh Gottimukkala ] [ mailto:[email-masked] | 
@Mohammed Awad MohammedGaily ] , 

Please check pickup done. However return not received in warehouse. 

Order number 6230647992 and AWB RP10091000981. 

Regards , 

Mohd. Imran 

Customer Support WEB TEAM. 

Landmark Tower, Dubai 

+971-45172116 

From: Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Thursday, November 12, 2020 7:50 AM 
To: Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Cc: seeta.seeta < [ mailto:[email-masked] | [email-masked] ] >; Abhishek Bargaonkar < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Fauzan Ahmad, Musalman < [ mailto:[email-masked] | [email-masked] ] >; Nikhil Bishnoi < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Return Delay - 6230647992 

External email sender, please take precaution. 

Hi Team, 

Please assist in closing the below case, case already forwarded to LMG multiple times however, no response on the same. 

Thank you for your help! 

Regards, 

Apoorv 

From: "Abhishek Bargaonkar" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Nikhil Bishnoi" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Thursday, November 12, 2020 6:46:06 AM 
Subject: Late IB delivery (6230647992) 

Hi Team, 

With reference to order number 6230647992 and AWB RP10091000981. Return items has been collected from the customer on Oct 11, 2020 and till now it has not been delivered to our warehouse. 

Kindly assist in getting returned items delivered back to warehouse as customer is chasing us for the refund since Oct 28, 2020. 

Thank you for your help! 

Regards, 

Abhishek Borgaonkar 

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