Subject: Refund not processed - 8208479732
From: Nikhil Bishnoi <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Cc: Nikhil Bishnoi <[email-masked]>
Date: Thu, 3 Dec 2020 05:00:55 -0700 (MST)

Hi team, 

Problem Statement: Refund Not Processed 
Order Date :Oct 16, 2020 
Order ID: 8208479732 
Return Tracking ID: RP1019200001755 
RMA: 1000085040 
Assistance Required: Process refund asap. 

Issue Description: The items werw collected from the customer and delivered back to us on Oct 22. The child ticket 1766077 was raised on Nov 27, but the WH team has confirmed that they have not received the items. As per the Oracle BI as well there is no items returned back to us. 

Kindly assist with the refund. 

Regards, 
Nikhil.