Subject: Re: Re: Refund Not Processed//Order ID: 6233235707
From: FarEye Support <[email-masked]>
To: [email-masked]
Cc: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 03 Dec 2020 11:58:46 +0000

Dear Shakeeb,     ​Greetings!     We have received your concern.     @vishwajeet please provide your approval so that we can proceed further.     Thanks for your kind cooperation.        You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/335ff041bb0eebad88a5eb54923580d06f0c9b0acf129f214c8458970bae1562 or please log in to the FarEye Support portal on https://fareye.freshdesk.com to check the details.                       Thanks,         Shambhavi Singh,     Technical Engineer          FarEye- Enabling Digital Logistics  Call: +91 70-6595-6595        7+ Mentions    Digital Disruptor    Recognized    Chicago   |   London   |   Dubai   |   Singapore   |   India                                              Disclaimer: This message is confidential and is intended for the addressee, and may also be privileged. Any unauthorized disclosure, copying, distribution or use of this message is strictly prohibited, and if done, will result in strict legal action. This message is not guaranteed to be complete or error-free. No liability is assumed for any errors and/or omissions in the contents of the message.      
                           
                            On
                            Thu, 3 Dec at  5:25 PM
                            ,  Shakeeb Arsalan <[email-masked]>  wrote:
                             
 Hi Team,  Please initiate the RTO  02-12-2020    06:00  Rehards Shakeeb 

 
 
From: "Ebrahim" <[email-masked]> To: "Seeta Seeta" <[email-masked]> Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> Sent: Thursday, December 3, 2020 5:03:23 PM Subject: Refund Not Processed//Order ID: 6233235707 

 Hi Team, 
  Problem Statement: Refund Not Processed 
 Order Date : Oct 15, 2020 
 Order ID: 6233235707 
 Tracking ID: CRDSAL0080930320 
 RMA: 1000277407 
  Assistance Required: Need refund for customer. 
  Issue Description: order was placed on Oct 15, 2020 and was shipped to SAUDIPOST on Oct 16, 2020, However as per SAUDIPOST website the order has been returned to shipper on 24/10/2020 and till now the RMA not processed kindly check and process the RMA asap and update us. 
   
 Regards, 
 Ebrahim Hageb