Subject: Refund Issue - 6242401208
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Nikhil Bishnoi <[email-masked]>
Date: Thu, 3 Dec 2020 02:46:44 -0700 (MST)

Hi Team, 

With reference to the order number: 6242401208 

Customer is reporting that they have returned two items in this order to the store - CP Aziz Mall but only one item was refunded, the item for which he has not received the refund is below: 
162083346 - - Eligo Textured Polo T-shirt with Short Sleeves 

Please find attached the store receipt that customer has shared for this return. 

Please assist in looking to this and advise further. Thank you for your help! 

Regards, 
Apoorv