Subject: Re: 6245078101---- Incorrect Phone Number (Order on HOLD)
From: Apoorv Joshi <[email-masked]>
To: Jessie Caparas <[email-masked]>
Cc: Vinod Sharma <[email-masked]>, Sharafuddeen Kulumbil <[email-masked]>, Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Sumon Satish <[email-masked]>
Date: Thu, 3 Dec 2020 02:27:24 -0700 (MST)

Hi Jessie, 

Customer contacted under: 1814468, we'll update you if the customer shares their contact number with us. 

Regards, 
Apoorv 

From: "Jessie Caparas" <[email-masked]> 
To: "Vinod Sharma" <[email-masked]>, "Sharafuddeen Kulumbil" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Sumon Satish" <[email-masked]> 
Sent: Wednesday, December 2, 2020 3:01:18 PM 
Subject: RE: 6245078101---- Incorrect Phone Number (Order on HOLD) 

[ mailto:[email-masked] | @seeta.seeta ] [ mailto:[email-masked] | 
@Shakeeb Arsalan ] [ mailto:[email-masked] | @Apoorv Joshi ] [ mailto:[email-masked] | 
@Fauzan Ahmad, Musalman ] 

Please email the customer to get an alternative number and please revert here. 

Thank you and Kind Regards, 

Jessie Caparas 

T: +97145172087 

From: Vinod Sharma <[email-masked]> 
Sent: Wednesday, December 2, 2020 12:22 PM 
To: Jessie Caparas <[email-masked]> 
Cc: Sharafuddeen Kulumbil <[email-masked]>; Sumon Satish <[email-masked]> 
Subject: FW: 6245078101---- Incorrect Phone Number (Order on HOLD) 

Hi Jessie, 

Can you pls check with customer, incase if additional phone number is available. As currently below order is on hold due to incorrect phone number. 

    * 6245078101 

Regards, 

Vinod 

+966 -564851785 

IP-2056 

-------------------------------------- 

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On Mon, 23 Nov at 5:40 AM , FarEye Support < [ mailto:[email-masked] | [email-masked] ] > wrote: 

Dear Sharafuddeen, 

The Invoice 6243762793 has already been dispatched. Moreover, we are getting the following response from Aramex end for the Invoice 6245078101: 

Response Data: 

{ 
"status": "error", 
"message": "Invalid Consignee Telephone", 
"shipmentID": "", 
"shipmentLabelUrl": "" 
} 

​ Request Data: 

{ 
"createShipmentRequest": { 
"clientInfo": { 
"accountCountryCode": "SA", 
"accountEntity": "RUH", 
"accountNumber": "128947", 
"accountPin": "654654", 
"password": "Hotjunk451@", 
"userName": " [ mailto:[email-masked] | [email-masked] ] ", 
"version": "v1.0" 
}, 
"labelInfo": { 
"reportId": "9729", 
"reportType": "RPT" 
}, 
"shipments": { 
"shipment": { 
"consignee": { 
"accountNumber": "128947", 
"contact": { 
"cellPhone": "+9666531921143", 
"companyName": "Nur Alqrny", 
"department": "Online", 
"emailAddress": " [ mailto:[email-masked] | [email-masked] ] ", 
"personName": "Nur Alqrny", 
"phoneNumber1": "+9666531921143", 
"title": "", 
"type": "" 
}, 
"partyAddress": { 
"apartment": "", 
"buildingName": "", 
"buildingNumber": "", 
"city": "AL BAHA", 
"countryCode": "SA", 
"description": "", 
"floor": "", 
"line1": "Aramex Main Street next to Semsa", 
"line3": "Nimra", 
"poBox": "", 
"postCode": "", 
"stateOrProvinceCode": "JEDDAH" 
}, 
"reference1": "624507810123999991", 
"reference2": "1" 
}, 
"details": { 
"actualWeight": { 
"unit": "KG", 
"value": "3.00" 
}, 
"additionalProperties": null, 
"cashAdditionalAmount": { 
"currencyCode": null, 
"value": null 
}, 
"cashAdditionalAmountDescription": null, 
"cashOnDeliveryAmount": { 
"currencyCode": "SAR", 
"value": "463.6" 
}, 
"chargeableWeight": { 
"unit": "KG", 
"value": "3.0" 
}, 
"collectAmount": { 
"currencyCode": null, 
"value": null 
}, 
"deliveryInstructions": { 
"option": null, 
"reference": null 
}, 
"descriptionOfGoods": "Footwear/Apparel", 
"dimensions": { 
"height": "1.0", 
"length": "51.0", 
"unit": "CM", 
"width": "66.0" 
}, 
"goodsOriginCountry": "Post Box no - 23679", 
"insuranceAmount": { 
"currencyCode": null, 
"value": null 
}, 
"items": null, 
"numberOfPieces": 1, 
"paymentOptions": null, 
"paymentType": "3", 
"productGroup": "DOM", 
"productType": "CDS", 
"services": "CODS" 
}, 
"shipper": { 
"accountNumber": "128947", 
"contact": { 
"cellPhone": "966112049555", 
"companyName": "LANDMARK", 
"department": "WEBTEAM", 
"emailAddress": " [ mailto:[email-masked] | [email-masked] ] ", 
"faxNumber": null, 
"personName": "MX", 
"phoneNumber1": "966112049555", 
"phoneNumber1Ext": null, 
"phoneNumber2": null, 
"phoneNumber2Ext": null, 
"title": null, 
"type": null 
}, 
"partyAddress": { 
"apartment": null, 
"buildingName": null, 
"buildingNumber": null, 
"city": "RIYADH", 
"countryCode": "SA", 
"description": null, 
"floor": null, 
"latitude": null, 
"line1": "LANDMARK-WAREHOUSE", 
"line2": null, 
"line3": null, 
"longitude": null, 
"poBox": null, 
"postCode": "11", 
"stateOrProvinceCode": null 
}, 
"reference1": "6245078101", 
"reference2": "KSA JEDDAH CONLOC" 
}, 
"shippingDateTime": "2020-11-23", 
"accountingInstrcutions": "", 
"comments": "", 
"dueDate": null, 
"foreignHAWB": null, 
"number": null, 
"operationsInstructions": null, 
"pickupGUID": null, 
"pickupLocation": "JEDDAH", 
"thirdParty": { 
"accountNumber": "128947", 
"contact": { 
"cellPhone": "966112049555", 
"personName": "LANDMARK", 
"companyName": "LANDMARK", 
"department": "", 
"emailAddress": " [ mailto:[email-masked] | [email-masked] ] ", 
"faxNumber": null, 
"phoneNumber1": "966112049555", 
"phoneNumber1Ext": null, 
"phoneNumber2": null, 
"phoneNumber2Ext": null, 
"title": "LANDMARK", 
"type": null 
}, 
"partyAddress": { 
"countryCode": "SA", 
"line1": "", 
"apartment": null, 
"buildingName": null, 
"buildingNumber": null, 
"city": "RIYADH", 
"description": null, 
"floor": null, 
"latitude": null, 
"line2": null, 
"line3": null, 
"longitude": null, 
"poBox": null, 
"postCode": null, 
"stateOrProvinceCode": null 
} 
}, 
"transportType": "Production" 
} 
} 
}, 
"referenceNumber": "6245078101_ECJED1205404" 
} 

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BQ_BEGIN

On Mon, 23 Nov at 5:32 AM , Sharafuddeen Kulumbil < [ mailto:[email-masked] | [email-masked] ] > wrote: 

Dear fareye Team , 

Please find below the orders are unable to dispatch due to Fareye issues, Please check and do the needful. 

	

INVOICE_NO 

DISPATCH_CARTON_ID 

6245078101 	

ECJED1205404 

6243762793 	

ECJED1196054 

Thanks and Regards, 

Sharafuddeen 

Tel : Ext- 2054 MOB 057305920 
Email : [ mailto:[email-masked]) | [email-masked]) ] 

Address : P.O. Box 23679, Al Khumrah, Jeddah 21436, I Saudi Arabia 

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