Subject: Refund Not Processed//Order ID: 6244191920
From: "Ebrahim Abduljalil. Qasem" <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Thu, 3 Dec 2020 02:12:58 -0700 (MST)

Hi Team, 

Problem Statement: Refund Not Processed 
Order Date : Nov 19, 2020 
Order ID: 6244191920 
Tracking ID: SD000474022 

Assistance Required: Need refund for customer. 

Issue Description: order was placed on Nov 19, 2020 and was shipped to shipa on 11/19/20, However as per on hubris the status not delivered and we can not see any refund or RMA for the order as it not delivered to customer. 
Kindly process the refund asap . 

Regards, 
Ebrahim Hageb