Subject: Re: Return Item Issue / 2000326826
From: Rehan Khan <[email-masked]>
To: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>
Date: Thu, 3 Dec 2020 01:19:54 -0700 (MST)

Hi Team, 

Any update on this case. 

Regards 
Rehan 

From: "Rehan Khan" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]> 
Sent: Thursday, 26 November, 2020 15:20:46 
Subject: Return Item Issue / 2000326826 

Hi Team, 

The status of return request is showing invalid. However, customer confirmed with us that return item has been collected by courier partner successfully, we have asked him for the return receipt but he claims that courier partner did not provide him anything. 

We have also escalated this case to the warehouse regarding if they have received the return item or not but we have not received any response from their side. 

So we request you please do the needful and help us to close this case as soon as possible. 

Order Date: Oct 23, 2020 
Order ID: 2000326826 
Tracking ID: 43822141716 
RMA: 1000128640 

Return Item: 
162617956 - - Printed Round Neck T-shirt and Full Length Pyjamas Set 

Ticket number - 1733398 
Child Ticket number - 1737864 

We are looking forward to your reply. 

Regards 
Rehan