Subject: Re: Re: order status on hypris delivered but the tracking & the customer not confirming
From: FarEye Support <[email-masked]>
To: [email-masked]
Cc: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 03 Dec 2020 07:13:39 +0000

Dear Vishwajeet,     Please confirm the above request as the shared shipment is already Delivered in Fareye.     You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/f82ea40494eb4e71162602791b96e8ea29be61a6da3cd4ed1cbfe0198ab41d9a or please log in to the FarEye Support portal on https://fareye.freshdesk.com to check the details.     Thanks and Regards,     Skand Singh Technical Engineer | FarEye       Call: +91 70-6595-6595  || www.getfareye.com    Disclaimer: This message is confidential and is intended for the addressee, and may also be privileged. Any unauthorized disclosure, copying, distribution or use of this message is strictly prohibited, and if done, will result in strict legal action. This message is not guaranteed to be complete or error-free. No liability is assumed for any errors and/or omissions in the contents of the message.       
                           
                            On
                            Thu, 3 Dec at 12:24 PM
                            ,  Shakeeb Arsalan <[email-masked]>  wrote:
                             
 Hi Team,  Please initiate the RTO as per the courier partner the shipment CRDSAL0106352020 has been returned to the WH, However on Fareye it is marked as delivede to the customer which is wrong.  Nov 24 11:08 AM  Regards Shakeeb 

 
From: "AHMED OMER" <[email-masked]> To: "Apoorv Joshi" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> Sent: Thursday, December 3, 2020 12:51:02 AM Subject: order status on hypris delivered but the tracking & the customer not confirming 

 
 referring to the ticket number : 1774170 
  order date: 19/11/2020 
 order id: 6244260443 
 tracking id: CRDSAL0106352020 
  issue description : the customer claim he didn't received his order and the tracking id shows the order returned to the origin  but the hypris status shows the order is delivered at the date (24/11/2020) please check the case and assist us to close it as the informations sources are contradicted.