Subject: Return approval required - Order ID 9609079452
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Wed, 2 Dec 2020 20:59:23 -0700 (MST)

Hi Team, 

Kindly assist us on the below case. 

Regards, 
Fauzan 

From: "Nikhil Bishnoi" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Nikhil Bishnoi" <[email-masked]> 
Sent: Thursday, November 19, 2020 12:06:17 PM 
Subject: Return approval required - Order ID 9609079452 

Hi Team, 

WIth regards to Order ID 9609079452, the customer has purchased '160165114 - - Juniors Butterfly Walker with Activity Tray' (AED153.00) on Oct 19, which was delivered on Oct 21. 

The customer has come to us on chat on Nov 19, and stating that the volume of the speaker available in the speaker try is very low. He is asking for the repair of this item. 

Kindly assist. 

Regards, 
Nikhil.