Subject: Re: The refund follow on is rejected/ 7653476506
From: Seeta Seeta <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Fauzan Musalman <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, asjad hussain <[email-masked]>
Date: Wed, 2 Dec 2020 20:34:04 -0700 (MST)

Hi Team, 

With reference to the order number 7653476506, the return was raised for 4 items under RMA 42445161 but the customer has only returned 1 item. So the agent has asked the Jira team to delete that RMA. 

The RMA has been deleted but the refund is not initiating for the new RMA as it's getting rejected. 

Requesting you to kindly assist us in the below order. 

Thanks & Regards, 
Seeta Kunwar 

From: "asjad hussain" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Fauzan Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Tuesday, December 1, 2020 7:42:06 AM 
Subject: The refund follow on is rejected/ 7653476506 

Hi Team, 

With reference to order number: 7653476506. The refund follow on is rejected. 
Kindly check the attachment by technical team and advise. 

Regrads, 
Asajd.