Subject: Wrong Order Status
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Osam <[email-masked]>, Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Ezzaldeen Mahyoub <[email-masked]>, Mohammad Musaed <[email-masked]>, "Taha Yahya Ahmed. Algaadabi" <[email-masked]>, M Ataullah <[email-masked]>, asjad hussain <[email-masked]>
Date: Wed, 2 Dec 2020 19:16:27 -0700 (MST)

Hi Team, 

With reference to the below orders. The order delivered to customer. now customer want to return some items. kindly check and assist us on this case. 

Regards, 
Fauzan 

From: "Osam" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Ezzaldeen Mahyoub" <[email-masked]>, "Mohammad Musaed" <[email-masked]>, "Taha Yahya Ahmed. Algaadabi" <[email-masked]>, "M Ataullah" <[email-masked]>, "asjad hussain" <[email-masked]> 
Sent: Thursday, December 3, 2020 6:38:54 AM 
Subject: Wrong Order Status 

Hi Team, 

Problem Statement: Wrong Order Status 

Ticket id:1794441 
1- 
Order Date :Sep 19, 2020 
Order ID:6225574196 
2- 
Order Date :Sep 24, 2020 
Order ID:6226833579 
3- 
Order Date :Sep 25, 2020 
Order ID:6227445050 

Issue Description: Customer is claiming that he received the orders and wants to return some of the items but it is still showing in the Hybris that the orders are Not-Delivered, so kindly check and do the needful. 

Regards, 
Osam Qaid