Subject: warehouse respond but nothing changed
From: AHMED OMER <[email-masked]>
To: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, shakeeb arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Wed, 2 Dec 2020 10:22:32 -0700 (MST)

with reference to ticket number :1737446 

order id : 6237198750 
order date : 30 Oct 2020 

Issue Description: the customer requested to cancel the remaining items from her partially cancelled and not shipped order, a child ticket was created and the warehouse respond was (Order canceled from Conloc due to tech issue ) but till now the issue didn't resolved on hypris, neither the refund was initiated kindly check the matter and update asap.