Subject: Late Collection Case id - 1762086 Order ID: 8211514803 Tracking ID: RP1104200004141
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Manish Kumar <[email-masked]>
Date: Fri, 11 Dec 2020 04:40:04 -0700 (MST)

Hi Team, 

Kindly assist in arranging the collection for the below return as the custumer has update the contact number - +965 65152371 and +965 51763765 and we are not getting any response from the courier team. 

Problem Statement: What is the issue (Late Collection) Courier Team 

Case id - 1762086 
Order Date: 1/11/2020 
Order ID: 8211514803 
Tracking ID: RP1104200004141 

Assistance Required: Need Urgent Collection 

Issue Description: The return request was created on 4/11/2020 and till now the item has not collected from the customer so kindly arrange the collection on priority basis. 

Regards, 
Manish