Subject: Refund Not Processed #6245244200
From: Samer Salmeh <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Fri, 11 Dec 2020 04:35:55 -0700 (MST)

Hi Team, 

Problem Statement: Refund Not Processed 
Order Date : 21/11/2020 
Order ID: 6245244200 
Child Ticket: 1844815 
Return Tracking ID: 46383490440 
RMA: 1000219326 
Assistance Required: Process the refund as soon as possible. 

Issue Description: Customer raised a return request for 4 items and as per customer she/he handed over all 4 items to the courier team and we have checked with the tracking number that the items have been delivered to the warehouse on 01/12/2020 but according to the hybris the refund has been not processed yet, So we request you to check under RMA 1000219326 and kindly process the refund as soon as possible. 

Regards, 
Samer