Subject: RE: Proof of Delivery // 9612033105 // 1655223
From: Vaibhav Ohri <[email-masked]>
To: Jessie Caparas <[email-masked]>, Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>, Dipesh Regmi <[email-masked]>
Cc: seeta.seeta <[email-masked]>, Nitesh Singh <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Fri, 11 Dec 2020 11:02:56 +0000

Hi Jessie

The below is the POD we have against this order.

Driver had confirmed that he had given the order to the customers maid and went again at the same location where he delivered the order to confirm with the customer.

Regards

Vaibhav Ohri

From: Jessie Caparas <[email-masked]>
Sent: Friday, December 11, 2020 1:42 PM
To: Apoorv Joshi <[email-masked]>; Escalations Dxbteam <[email-masked]>; Vaibhav Ohri <[email-masked]>; Dipesh Regmi <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Nitesh Singh <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>
Subject: RE: Proof of Delivery // 9612033105 // 1655223
Importance: High

@Vaibhav Ohri<mailto:[email-masked]> @Dipesh Regmi<mailto:[email-masked]>

Please provide the POD asap.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, December 10, 2020 8:32 PM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: seeta.seeta <[email-masked]<mailto:[email-masked]>>; Nitesh Singh <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>
Subject: Re: Proof of Delivery // 9612033105 // 1655223

External email sender, please take precaution.
Hi Team,

Please assist in getting the POD on the below case. Already escalated to LMG multiple times but not getting a response on the same.

Case is pending since over a month. Please assist in closing the same.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Nitesh Singh" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, November 14, 2020 4:03:30 AM
Subject: Proof of Delivery // 9612033105 // 1655223

Hi Team,

Problem Statement: Wrong delivery
Order Date : Nov 4, 2020
Order ID: 9612033105
Tracking ID: FP110420001822
Assistance Required: Need Urgent Collection

With reference to order number 9612033105 and AWB: FP110420001822. Customer is complaining that she did not receive her order and in account order is showing delivered on Nov 05, 2020. Email sent to the courtier team multiple times, however no response received.

Kindly provide the proof of delivery for the order with customer id proof.
​
Awaiting for your response.

Regards,
Nitesh

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