Subject: Re: Late Collection / 6240508213
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Rehan Khan <[email-masked]>
Date: Fri, 11 Dec 2020 03:44:51 -0700 (MST)

Hi Team, 

Please assist in arranging the below collection. Case already escalated to LMG but no response. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Rehan Khan" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]> 
Sent: Friday, 11 December, 2020 16:12:55 
Subject: Late Collection / 6240508213 

Hi Team, 

​The return request was created on 11/15/20 and till now the items have not collected from the customer so we have escalated to the courier team but we have not received any response from their side. 
So we request you please do the needful and help us to close this case as soon as possible. 

Order Date: Nov 9, 2020 
Order ID: 6240508213 
Tracking ID: RP1115200003388 

Ticket number - 1753513 

We are looking forward to your reply. 

Regards 
Rehan