Subject: Re: Collection Delay - 6225554543
From: FarEye Support <[email-masked]>
To: [email-masked]
Cc: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 11 Dec 2020 06:39:55 +0000

Dear Apoorv,     We would like to inform you that the collection reference number corresponding to the shared tracking id is "L085639 ".      As of now,  we are proceeding with the ticket # 182606 closure. Should you need any further information, please do not hesitate to contact us on [email-masked] or +91-70-6595-6595.      After closing the ticket we are collecting feedback on how we performed in our last engagement so we can provide you an even better experience.      Please provide your valuable feedback.            An incident can be reopened only within 48 hours from the time an Incident is marked as Resolved by simply replying to the Incident. Else, the incident will be permanently closed. Permanently closed incident cannot be reopened and customer should create a new Incident, by composing and sending a new email (not on the previous email trail) to our support email ID referring to the ID of the old Incident.             You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/3bbdcb9e1b12bac2ccecd87b4a7329027f7ccafb01a6cbfe469139289df03d39 or please log in to the FarEye Support portal on https://fareye.freshdesk.com to check the details.                       Thanks,         Shambhavi Singh,     Technical Engineer          FarEye- Enabling Digital Logistics  Call: +91 70-6595-6595        7+ Mentions    Digital Disruptor    Recognized    Chicago   |   London   |   Dubai   |   Singapore   |   India                                              Disclaimer: This message is confidential and is intended for the addressee, and may also be privileged. Any unauthorized disclosure, copying, distribution or use of this message is strictly prohibited, and if done, will result in strict legal action. This message is not guaranteed to be complete or error-free. No liability is assumed for any errors and/or omissions in the contents of the message.      
                           
                            On
                            Fri, 11 Dec at 11:51 AM
                            ,  Apoorv Joshi <[email-masked]>  wrote:
                             
 Hi Team, 
   
 Please share the collection reference for the following AWB: 46388999532 
 Order Number: 6225554543 
   
 Thank you for your help! 
   
 Regards, 
 Apoorv 

From: "Mohammad Shafeeque" <[email-masked]> To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> Cc: "Fauzan Ahmad, Musalman" <[email-masked]> Sent: Friday, December 11, 2020 11:18:01 AM Subject: Late Collection pending from Oct. 

  
 Hi Team, 
 reminder 
 Problem Statement: Late Collection 
  Order Date :19-Sep-2020 
 Order ID: 6225554543 
 Tracking ID: 46388999532 
 Assistance Required: Need Urgent Collection 
  Issue Description: The return is pending from 16/10/20 and till now the item has not collected from the customer so kindly arrange the collection on priority basis. 
  Regards, 
 Shafeeque