Subject: Late Collection Case id - 1739160 Order ID: 9612047797 Tracking ID: RP111220002760
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Manish Kumar <[email-masked]>
Date: Thu, 10 Dec 2020 23:32:39 -0700 (MST)

Hi Team, 

There is no action has been taken after 13/11/2020 on the below collection. 

Please note that the customer has already confirmed his registered address and contact number and chasing us for the collection. 

Tinu Joseph 
+971521240910 
206 ,Avon Residencies, Al Warsan 4 
United Arab Emirates (AE) 
AE-DU, International City Dubai 

Problem Statement: What is the issue (Late Collection) Courier Team 

Case id - 1739160 
Order Date: 11/11/2020 
Order ID: 9612047797 
Tracking ID: RP111220002760 

Assistance Required: Need Urgent Collection 

Issue Description: The return request was created on 11/12/2020 and till now the item has not collected from the customer so kindly arrange the collection on priority basis. 

Regards, 
Apoorv