Subject: Re: Late Shipping / 9613700586
From: Apoorv Joshi <[email-masked]>
To: Jessie Caparas <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Rehan Khan <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Thu, 10 Dec 2020 22:05:50 -0700 (MST)

Hi Jessie, 

Please assist in cancellation of the below items. Order is pending since Nov 12, 2020 and as per WH the order can not be shipped due to a technical issue. 

Items ID: 
161710408 - - Sustainable Slim Fit Printed Round Neck T-shirt with Cap Sleeves 
161611150 - - Printed T-shirt with Round Neck and Short Sleeves 

Thank you for your help! 

Regards, 
Apoorv 

From: "Fauzan Ahmad, Musalman" <[email-masked]> 
To: "Jessie Caparas" <[email-masked]> 
Cc: "Rehan Khan" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Sunday, 6 December, 2020 08:04:23 
Subject: Late Shipping / 9613700586 

Hi Jessie, 

With reference to order # 9613700586 
Items ID: 
161710408 - - Sustainable Slim Fit Printed Round Neck T-shirt with Cap Sleeves 
161611150 - - Printed T-shirt with Round Neck and Short Sleeves 

The order was placed and still not shipped, kindly assist us to cancel the item as the cancelation option is disabled. 

Regards, 
Fauzan 

From: "Rehan Khan" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]> 
Sent: Thursday, November 26, 2020 3:42:45 PM 
Subject: Late Shipping / 9613700586 

Hi Team, 

The customer has placed his order on Nov 12, 2020 but still the order has not been shipped, so we have escalated to the warehouse and they have replied that order has not shipped due to IT issue and AWB has not generating. 

So we request you please do the needful and help us to close this case as soon as possible. 

Order Date: Nov 12, 2020 
Order ID: 9613700586 
Tracking ID: N/A 

Ticket number - 1727516 
Child Ticket number - 1728139 

We are looking forward to your reply. 

Regards 
Rehan