Subject: Re: Late Collection / RP111520002411
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Rehan Khan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Thu, 10 Dec 2020 09:41:37 -0700 (MST)

Hi Team, 

Please assist in arranging the collection on the below case. Not receiving any response from LMG. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Rehan Khan" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]> 
Sent: Thursday, December 3, 2020 1:22:19 PM 
Subject: Late Collection / RP111520002411 

Hi Team, 

The return request was created on 11/15/20 and till now item has not collected from the customer so we have escalated to the courier team but did not received any response from their side. 

So we request you please do the needful and help us to close this case as soon as possible. 

Order Date: Nov 13, 2020 
Order ID: 9614012702 
Tracking ID: RP111520002411 

Ticket number - 1726436 

We are looking forward to your reply. 

Regards 
Rehan