Subject: Re: Late Collection / 9613165206
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Rehan Khan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Thu, 10 Dec 2020 09:39:40 -0700 (MST)

Hi Team, 

Please assist in arranging the below collection. Case already escalated to LMG but no response. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Rehan Khan" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]> 
Sent: Tuesday, December 1, 2020 1:46:10 PM 
Subject: Late Collection / 9613165206 

Hi Team, 

The return request was created on 11/11/20 and till now items have not collected from the customer so we have escalated to the courier team but did not received any response from their side. 

So we request you please do the needful and help us to close this case as soon as possible. 

Order Date: Nov 9, 2020 
Order ID: 9613165206 
Tracking ID: RP111120002201 

Ticket number - 1687029 

We are looking forward to your reply. 

Regards 
Rehan