Subject: RE: Order status update
From: Vishwajeet Singh <[email-masked]>
To: FarEye Support <[email-masked]>, "[email-masked]" <[email-masked]>
Cc: "[email-masked]" <[email-masked]>, seeta.seeta <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Thu, 10 Dec 2020 15:10:50 +0000

Dear Team,

Pl change the status & confirm

Regards,
VJ
Supply Chain || Landmark Group
Landmark Tower, 18th Floor , Dubai Marina
UAE M     +971-585429874
UAE P      +971-45174259
KSA M     +966-596014307

From: FarEye Support <[email-masked]>
Sent: Thursday, December 10, 2020 8:07 AM
To: [email-masked]
Cc: [email-masked]; seeta.seeta <[email-masked]>; [email-masked]; [email-masked]; Vishwajeet Singh <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: Order status update

External email sender, please take precaution.
Dear Fauzan,

Thank you for contacting FarEye.

@Vishwajeet please approve the raised request.

You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/b13b4a1508b22c48aa1cc62f9203cc7a56227a84b03f9b5ad67e1bfc42d2223e<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Ffareye.freshdesk.com%2Fpublic%2Ftickets%2Fb13b4a1508b22c48aa1cc62f9203cc7a56227a84b03f9b5ad67e1bfc42d2223e&data=04%7C01%7Cvishwajeet.singh%40landmarkgroup.com%7C5a544468334d4038154608d89cc10d69%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637431700249525609%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=UjM0oF2oFz2tq9lQkNRM7TY3Jb1jLek7jI51GkdzFsg%3D&reserved=0> or please log in to the FarEye Support portal on https://fareye.freshdesk.com<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Ffareye.freshdesk.com%2F&data=04%7C01%7Cvishwajeet.singh%40landmarkgroup.com%7C5a544468334d4038154608d89cc10d69%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637431700249525609%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=w71fhQl00%2FqeRt4aJpH2f5vJmG5q%2FEnt1oXc96jN4OA%3D&reserved=0> to check the details.

Thanks and Regards,

Skand Singh
Technical Engineer | FarEye

Call: +91 70-6595-6595
 || www.getfareye.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.getfareye.com%2F&data=04%7C01%7Cvishwajeet.singh%40landmarkgroup.com%7C5a544468334d4038154608d89cc10d69%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637431700249535601%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=mNhoLvi4e9pXryaDW%2FX9ah%2FjmJtOx%2FV2bOPpC%2FuoxV4%3D&reserved=0>
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On Thu, 10 Dec at 9:34 AM , Fauzan Ahmad . Musalman <[email-masked]<mailto:[email-masked]>> wrote:
Hi Team,

With reference to order #6241595905
Order Date: Nov 12, 2020
Tracking ID: 46379971374

The has been delivered to customer on 15 Nov 2020 but as per the Fareye the order still in progress, Kindly update status as delivered.

Regards,
Fauzan

________________________________
From: "Osam" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, December 3, 2020 5:24:36 AM
Subject: Order status update

Hi Team,

Problem Statement:Order status update.

Ticket id:1811440

Order Date :Nov 12, 2020
Order ID: 6241595905

Issue Description: Customer already received his order and he wants to raise a return request for some item but it is still showing in the Hybris that the order is IN_TRANSIT, so kindly check and update the status.

Regards,
Osam Qaid

182184:211857
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