Subject: RE: Late Collection: Order ID: 8210150184 Tracking ID: RP1028200003366
From: Jessie Caparas <[email-masked]>
To: seeta.seeta <[email-masked]>, Olm Riyadh <[email-masked]>, olm kuwait <[email-masked]>, Reddy Prasad <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>, ArishLaila <[email-masked]>, Midhun Madhu <[email-masked]>, Fauzan Musalman <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Manish Kumar <[email-masked]>
Date: Thu, 10 Dec 2020 12:48:06 +0000

@olm kuwait<mailto:[email-masked]> @Reddy Prasad<mailto:[email-masked]>

Any update on this?

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Seeta Seeta <[email-masked]>
Sent: Wednesday, December 9, 2020 10:10 AM
To: Jessie Caparas <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>; Escalations Dxbteam <[email-masked]>; ArishLaila <[email-masked]>; Olm Riyadh <[email-masked]>; Midhun Madhu <[email-masked]>; Fauzan Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Manish Kumar <[email-masked]>
Subject: Re: Late Collection: Order ID: 8210150184 Tracking ID: RP1028200003366

External email sender, please take precaution.
Hi Jessie,

We have not received any further update. The collection has been pending since 10/28/2020 and no action has been taken after Nov 3, 2020.

The refund vaue for the below RMA  is KWD 22.00.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "jessie caparas" <[email-masked]<mailto:[email-masked]>>
To: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "ArishLaila" <[email-masked]<mailto:[email-masked]>>
Cc: "Olm Riyadh" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "midhun madhu" <[email-masked]<mailto:[email-masked]>>, "Fauzan Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, 4 December, 2020 00:14:10
Subject: RE: Late Collection: Order ID: 8210150184 Tracking ID: RP1028200003366

@ArishLaila<mailto:[email-masked]>

For your help.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, December 3, 2020 9:23 AM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: Olm Riyadh <[email-masked]<mailto:[email-masked]>>; seeta.seeta <[email-masked]<mailto:[email-masked]>>; Midhun Madhu <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>
Subject: Re: Late Collection: Order ID: 8210150184 Tracking ID: RP1028200003366

External email sender, please take precaution.
Hi Team,

Please assist in arranging the below collection, customer can be reached on +96555494352

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
To: "Olm Riyadh" <[email-masked]<mailto:[email-masked]>>, "midhun madhu" <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, November 29, 2020 11:38:50 AM
Subject: Re: Late Collection: Order ID: 8210150184 Tracking ID: RP1028200003366

Hi Team,

Kindly assist us on the below collection with respect to AWB - RP1028200003366 as it's been since 11/03/2020.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Musalman" <[email-masked]<mailto:[email-masked]>>
Cc: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, 25 November, 2020 02:07:34
Subject: Late Collection: Order ID: 8210150184 Tracking ID: RP1028200003366

Hi Team,

Kindly let us know what's causing the delay on the below collection?

Case id - 1631815

Problem Statement: Late Collection
Order Date : Oct 25, 2020
Order ID: 8210150184
Tracking ID: RP1028200003366

Assistance Required: Need Urgent Collection

Issue Description: The return request was created on Oct 28, 2020 and till now the item has not collected from the customer so kindly arrange the collection on priority basis.

Regards,
Manish

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This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com