Subject: Re: RMA Deletion Request // 9602450339 // 1604626
From: Nitesh Singh <[email-masked]>
To: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Thu, 10 Dec 2020 05:45:28 -0700 (MST)

Hi Team, 

The Customer is complaining to that she will file a complaint to the higher department regarding this issue. 

Kindly do the needful. 

Thanks, 
Nitesh 

From: "Nitesh Singh" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Wednesday, 2 December, 2020 15:20:15 
Subject: RMA Deletion Request // 9602450339 // 1604626 

Hi Team, 

Order Date : Sep 10, 2020 

Order ID: 9602450339 
Return Tracking ID: 46037985173 
Assistance Required: Need refund to customer 
RMA: 1000004509 

Child Ticket: 1782827 

RMA Deletion Request (Order: 9602450339, RMA: 1000004509) 

As per the update from Jira, they are unable to delete the RMA, and asked to check with OMS team for deletion. 

Refund has been approved, and the customer is chasing on regular basis. 

Kindly delete the RMA so we can process the refund. 

Thanks, 
Nitesh