Subject: RE: FODEL order need to be marked NDR #9610682044
From: Jessie Caparas <[email-masked]>
To: "Fauzan Ahmad . Musalman" <[email-masked]>, Escalations Dxbteam <[email-masked]>
Cc: seeta.seeta <[email-masked]>, AKASH YADAV <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Thu, 10 Dec 2020 12:22:43 +0000

@Fauzan  Ahmad . Musalman<mailto:[email-masked]>

Raised to tech REQ0184942

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Fauzan Ahmad . Musalman <[email-masked]>
Sent: Thursday, December 10, 2020 1:52 AM
To: Escalations Dxbteam <[email-masked]>
Cc: seeta.seeta <[email-masked]>; AKASH YADAV <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>
Subject: FODEL order need to be marked NDR #9610682044
Importance: High

External email sender, please take precaution.
Hi Team,

With reference to order #9610682044
Order Date: Oct 28, 2020
Tracking ID: LM605517692

The order was placed on Oct 28, 2020, However as per FODEL it has been return to WH on Nov 07, 2020. Kindly assist us to mark the order as NDR and process the refund.

Regards,
Fauzan

________________________________
From: "AKASH YADAV" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, November 30, 2020 12:27:18 AM
Subject: Late refund

Hi Team,

Ticket- 1765522

Problem Statement: Late refund

Order Date: Oct 28, 2020
Order ID: 9610682044
Tracking ID: LM605517692

Issue Description: As per the tracking we can see that the item has been returned however it is still showing In progress in hybris. Please update the order status and issue the refund.

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