Subject: Refund Not Processed
From: Abdulqader Ahmed <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Cc: Seeta Seeta <[email-masked]>
Date: Wed, 9 Dec 2020 23:24:43 -0700 (MST)

Hi Team, 

Problem Statement: Refund Not Processed 
Order Date :Nov 25, 2020 
Order ID:6246981257 
Return Tracking ID:CRDSAL0110175920 
Assistance Required: Need refund for customer. 
Issue Description: order was placed on Nov 25, 2020 and was shipped to SaudiPost on11/25/20, However as per SaudiPost website the order has been returned to shipper on 03/12/2020 and till now the status on hybris is in transit and we can not see any refund or RMA for the order as it not delivered to customer. 
Kindly process the refund asap . 

Regards, 
Abdulqader