Subject: Order not shipped - 9617165580
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Srishty Lsm <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Wed, 9 Dec 2020 21:58:21 -0700 (MST)

Hi Team, 

Please assist in cancellation of the following item in the below mentioned order: 161841957 

As per warehouse they have not received this order in their system. Order is pending since Nov 24, 2020 and the partial cancellation is failing everytime. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Srishty Lsm" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Thursday, December 3, 2020 12:04:57 PM 
Subject: order not shipped 

Hi Team, 

Ticket No: 1779591 
Child Ticket No: 1791499 
Order no: 9617165580 
Order Created: Nov 24, 2020 
Order Delivery Mode: Store pickup 
Item id: 161841957 
Item name: Full Length Jeggings with Elasticated Waistband 

Issue: The order has not been shipped as the consigment is not created. Child ticket was created 3 days ago. Customer is raising query about his order. 

Please look into this and advice further. 

Regards, 
Srishty