Subject: Ticket Received - Order status update
From: FarEye Support <[email-masked]>
To: [email-masked]
Date: Thu, 10 Dec 2020 04:04:28 +0000

Dear Fauzan,  Thank you for contacting FarEye Support. 
  We would like to acknowledge that we have received your request and a ticket has been created.  To view the status of the ticket or add comments, please visit https://fareye.freshdesk.com/public/tickets/b13b4a1508b22c48aa1cc62f9203cc7a56227a84b03f9b5ad67e1bfc42d2223e  
  Thank you for your patience.  Sincerely, FarEye Team