Subject: Request for call back on priority
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, AVNESH CHITTIMALA <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Wed, 9 Dec 2020 18:51:09 -0700 (MST)

Hi Team, 

Kindly arrange a call back for the below customer. 

Regards. 
Fauzan 

From: "AVNESH CHITTIMALA" <[email-masked]> 
To: "Fauzan Ahmad, Musalman" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Wednesday, December 9, 2020 3:23:26 AM 
Subject: Request for call back on priority 

Hi Team, 

With reference to the ticket ID:- # [ https://landmarkgroupservice.freshdesk.com/a/tickets/1834851 | 1834851 ] 

Customer tried to place the orders 9618287923, 9618296904, 9619953326 on November 27th, 2020. But all the three orders were cancelled due to the authorization was not captured. Customer is extremely dissatisfied with the Landmark group and threatening about to raise the dispute in Labour court and ministry of commerce. 

Customer requested for the call bank on + 971508682279. 
Customer Name: Ummer Shaik 

Please pay close attention towards the case and contact the customer as soon as possible with immediate solution on priority. 

Thank you in advance. 

Regards, 
Anvesh