Subject: Re: Store refund issue/ 6236925019
From: Asjad Hussain <[email-masked]>
To: "Fauzan Ahmad, Musalman" <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Wed, 9 Dec 2020 16:49:16 -0700 (MST)

Hi Team, 

Kindly help in closing case. 

From: "Malik Ismail" <[email-masked]> 
To: "Manager Dome" <[email-masked]>, "Nusaybah Alzuman" <[email-masked]>, "Qazi Mohammed" <[email-masked]>, "Escalations Dxbteam" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Asjad Hussain" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Sunday, 29 November, 2020 08:15:45 
Subject: FW: Store refund issue/ 6236925019 

Hi [ mailto:[email-masked] | 
@Manager Dome ] , 

Please check and confirm on below. 

Customer name : Hani Nejm 

Contact no. 0542082036 

Regards, 

Malik 

From: Fauzan Ahmad . Musalman <[email-masked]> 
Sent: Sunday, November 29, 2020 4:36 AM 
To: Escalations Dxbteam <[email-masked]> 
Cc: seeta.seeta <[email-masked]>; asjad hussain <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]> 
Subject: Store refund issue/ 6236925019 
Importance: High 

External email sender, please take precaution. 

Hi Team, 

With reference to order # 6236925019 

The customer is claiming that he returned the item( 162549337 - Jaguar - Jaguar Classic Gold Eau De Toilette Vaporisateur for Men - 100 m) 2 Quantity at the store but the refund is processed only for the one quantity. 

Kindly assist us to process the refund. 

Regards, 

Fauzan 

From: "asjad hussain" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Sunday, November 29, 2020 6:00:58 AM 
Subject: Store refund issue/ 6236925019 

Hi Team, 

With reference to order number: 6236925019 

Order date: Oct 29, 2020 

Item: 162549337 - Jaguar - Jaguar Classic Gold Eau De Toilette Vaporisateur for Men - 100 m, SAR168.00 

Store name: Centrepoint Al-amir Sultan -Jeddah 

The customer is claiming that he returned the item( 162549337 - Jaguar - Jaguar Classic Gold Eau De Toilette Vaporisateur for Men - 100 m) 2 Quantity but the refund is processed only for the one quantity. 

Kindly check and do the needful. 

Regards, 

Asjad. 

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