Subject: FODEL order need to be marked NDR #9610682044
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, AKASH YADAV <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Wed, 9 Dec 2020 14:51:53 -0700 (MST)

Hi Team, 

With reference to order # 9610682044 
Order Date: Oct 28, 2020 
Tracking ID: LM605517692 

The order was placed on Oct 28, 2020 , However as per FODEL it has been return to WH on Nov 07, 2020 . Kindly assist us to mark the order as NDR and process the refund. 

Regards, 
Fauzan 

From: "AKASH YADAV" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Monday, November 30, 2020 12:27:18 AM 
Subject: Late refund 

Hi Team, 

Ticket- 1765522 

Problem Statement: Late refund 

Order Date: Oct 28, 2020 
Order ID: 9610682044 
Tracking ID: LM605517692 

Issue Description: As per the tracking we can see that the item has been returned however it is still showing In progress in hybris. Please update the order status and issue the refund.