Subject: Late Refund
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: AKASH YADAV <[email-masked]>, Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Wed, 9 Dec 2020 14:00:51 -0700 (MST)

Hi Team, 

With reference to order # 9613398313 
Order Date: Nov 10, 2020 
Tracking ID: LM676624988 

As per the FODEL website the order has been returned to the shipper on 21/11/2020, Kindly assist us to mark the order as NDR and refund for customer. 

Regards, 
Fauzan 

From: "AKASH YADAV" <[email-masked]> 
To: "Fauzan Ahmad, Musalman" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Sunday, November 29, 2020 1:12:13 AM 
Subject: Late Refund 

Hi Team, 

Ticket- 1726008 

Problem Statement: Late refund 

Order Date: Nov 10, 2020 
Order ID: 9613398313 
Tracking ID: 676624988 

Assistance Required: Need urgent Refund 

Issue Description: As per the tracking we can see that the item has been returned to our warehouse. Status has not been updated in warehouse and refund has not been processed. 
Please check and process the refund.