Subject: Re: Complaint about the offline store
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: prakash iyangar <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, mahender singh <[email-masked]>, AVNESH CHITTIMALA <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>
Date: Wed, 9 Dec 2020 09:15:05 -0700 (MST)

Hi Team, 

Please assist in closing the below store complaint. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Fauzan Ahmad, Musalman" <[email-masked]> 
To: "prakash iyangar" <[email-masked]>, "mahender singh" <[email-masked]> 
Cc: "AVNESH CHITTIMALA" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Sunday, December 6, 2020 6:17:47 AM 
Subject: Complaint about the offline store 

Hi Team, 

Kindly assist us on the below case. 

Regards, 
Fauzan 

From: "AVNESH CHITTIMALA" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Friday, December 4, 2020 11:56:03 PM 
Subject: Complaint about the offline store 

Hi Team, 

With reference to the ticket ID:- # [ https://landmarkgroupservice.freshdesk.com/a/tickets/1822886 | 1822886 ] 

Customer visited the Max store at Oasis center for purchasing the products and customer found the store in unhygienic conditions and footwear with the store were not at all cleaned.He complained the manager about the condition of the products and manager asked the staff members to clean all the products in front of the customer. 

Customer is very irate and informed to make sure, that products which are not for sale should not be displayed and selling items must be in hygiene condition. 

Also informed, he posted on Facebook and it is not displaying Customer is threatening about to raise a dispute with the consumer court and newspaper office for publication. 

Please pay close attention towards the case and contact the customer as soon as possible with all the details of next core of action plan. 

Kindly arrange a call back to the customer. Please find below for customer details :- 

Customer Name: Mathew Litty 
Mobile 0501359672 
Dubai 
UAE 
Thank you in advance. 

Regards, 
Anvesh