Subject: Re: Extra amount refunded // 7401374757
From: Apoorv Joshi <[email-masked]>
To: dominic arackal <[email-masked]>
Cc: Mohammad Shababe Quamar <[email-masked]>, Megh singh <[email-masked]>, Akshay Berry <[email-masked]>, Jessie Caparas <[email-masked]>, Lalit Ratnala <[email-masked]>, Naseem Ahmad <[email-masked]>, Mustehsan Siddiqui <[email-masked]>, SuvodipMondal <[email-masked]>, escalations dxbteam <[email-masked]>, Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>,
Date: Wed, 9 Dec 2020 08:03:16 -0700 (MST)

Hi Dominic, 

Thank you for helping us close this case. 

Customer details are as follows and customer is also requesting that if possible when the collection is being done they bring a card machine with them as the customer paid via card: 
Mohamed alabbasi 
+97338884204 
home 561, road 1408, block 1214 
Hamad Town 
Bahrain (BH) 

Thank you for intervening and looking into this. 

Regards, 
Apoorv 

From: "dominic arackal" <[email-masked]> 
To: "Mohammad Shababe Quamar" <[email-masked]>, "Megh singh" <[email-masked]>, "Akshay Berry" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Jessie Caparas" <[email-masked]>, "Lalit Ratnala" <[email-masked]>, "Naseem Ahmad" <[email-masked]>, "Mustehsan Siddiqui" <[email-masked]>, "SuvodipMondal" <[email-masked]> 
Cc: "escalations dxbteam" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shivani Rani" <[email-masked]> 
Sent: Wednesday, December 9, 2020 4:38:43 PM 
Subject: RE: Extra amount refunded // 7401374757 

Dear Shababe / Megh 

We can arrange cash collection from customer house ( pls update customer accordingly ) 

Its quite surprising that this issue pending since Oct 10 and we are not in loop, most important how system permits re-fund for the delivered items, pls do a deep dive & revert is any such cases are still in open status 

Lalit / Naseem: FYI & NA 

Suvodip: below mails are self-explanatory, pls do the needful to arrange this cash collection from customer house & deposit to below mentioned ac 

Regards 

Dominic arackal 

From: Mohammad Shababe Quamar <[email-masked]> 
Sent: Wednesday, December 9, 2020 10:16 AM 
To: Megh singh <[email-masked]>; Akshay Berry <[email-masked]>; Apoorv Joshi <[email-masked]>; Jessie Caparas <[email-masked]>; Dominic Arackal <[email-masked]> 
Cc: Escalations Dxbteam <[email-masked]>; seeta.seeta <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shivani Rani <[email-masked]> 
Subject: RE: Extra amount refunded // 7401374757 

Looping in [ mailto:[email-masked] | 
@Dominic Arackal ] Please have a look into this. 

Thanks, 

Shababe Quamar 

From: Megh singh < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Monday, December 7, 2020 3:54 PM 
To: Akshay Berry < [ mailto:[email-masked] | [email-masked] ] >; Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; Jessie Caparas < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] >; seeta.seeta < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Fauzan Ahmad, Musalman < [ mailto:[email-masked] | [email-masked] ] >; Shivani Rani < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: Extra amount refunded // 7401374757 

Dear Akshay, 

As per the company SOP store are not allowed to collect direct cash from the customer for miscellaneous reasons, the only solution is to deposit it to the account department. 

Please try to convince the customer to deposit it in Oasis Juffair mall. 

Kind regards 

Megh 

From: Akshay Berry < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Monday, December 7, 2020 2:31 PM 
To: Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; Jessie Caparas < [ mailto:[email-masked] | [email-masked] ] >; Megh singh < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] >; seeta.seeta < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Fauzan Ahmad, Musalman < [ mailto:[email-masked] | [email-masked] ] >; Shivani Rani < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: Extra amount refunded // 7401374757 

[ mailto:[email-masked] | @Megh singh ] Please advise if we can suggest the customer to drop the cash to the nearest City Centre and then you can get it collected from there. 

Regards, 

Akshay Berry 

Email: [ mailto:[email-masked] | 
[email-masked] ] 

T: +971 4 5172125 

From: Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Monday, December 7, 2020 2:52 PM 
To: Jessie Caparas < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] >; Megh singh < [ mailto:[email-masked] | [email-masked] ] >; seeta.seeta < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Fauzan Ahmad, Musalman < [ mailto:[email-masked] | [email-masked] ] >; Shivani Rani < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: Extra amount refunded // 7401374757 

External email sender, please take precaution. 

Hi Jessie, 

We have provided all the details shared with us to the customer. Now customer is saying that the Juffair Branch is too far from them and they will be checking at City Centre Branch instead. The customer is also saying that it is our fault for refunding him the extra amount and he does not wish to have a runaround BH for the same. 

Please advise if this can be arranged for him at Centrepoint, City Centre Branch. 

Thank you for your help! 

Regards, 

Apoorv 

From: "Megh singh" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Jessie Caparas" < [ mailto:[email-masked] | [email-masked] ] >, "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Shivani Rani" < [ mailto:[email-masked] | [email-masked] ] >, "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Sunday, November 29, 2020 12:09:19 PM 
Subject: RE: Extra amount refunded // 7401374757 

Dear Apoorv, 

Please find below. 

Address: Oasis Mall Juffair, 3 rd Floor, Building 180, Road #41,Al Shabab Avenue, Block No 34, Kingdom of Bahrain 

M Number: 35617863 

Kind regards 

Megh 

From: Apoorv Joshi 
Sent: Thursday, November 26, 2020 7:16 PM 
To: Megh singh < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Jessie Caparas < [ mailto:[email-masked] | [email-masked] ] >; seeta.seeta < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Fauzan Ahmad, Musalman < [ mailto:[email-masked] | [email-masked] ] >; Shivani Rani < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: Extra amount refunded // 7401374757 

External email sender, please take precaution. 

Dear Megh, 

Can you please share the address for the Oasis Juffair Account Office. 

Regards, 

Apoorv 

From: "Megh singh" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Jessie Caparas" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Shivani Rani" < [ mailto:[email-masked] | [email-masked] ] >, "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Monday, November 16, 2020 7:38:36 PM 
Subject: RE: Extra amount refunded // 7401374757 

Dear Jessie, 

Customer can deposit the money in our bank account as shared below. 

Otherwise ask the customer to deposit the money in our Oasis Juffair account office, we will collect and deposit in bank a/c. 

Kind regards 

Megh 

From: Jessie Caparas 
Sent: Monday, November 16, 2020 8:05 AM 
To: Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; Megh singh < [ mailto:[email-masked] | [email-masked] ] > 
Cc: seeta.seeta < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Fauzan Ahmad, Musalman < [ mailto:[email-masked] | [email-masked] ] >; Shivani Rani < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: Extra amount refunded // 7401374757 
Importance: High 

[ mailto:[email-masked] | @Megh singh ] 

Can you please advise here? 

Instead of depositing the money, can the customer just drop it off in the store? 

Thank you and Kind Regards, 

Jessie Caparas 

Email: [ mailto:[email-masked] | 
[email-masked] ] 

T: +97145172087 

From: Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Sunday, November 15, 2020 1:02 AM 
To: Jessie Caparas < [ mailto:[email-masked] | [email-masked] ] > 
Cc: seeta.seeta < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Fauzan Ahmad, Musalman < [ mailto:[email-masked] | [email-masked] ] >; Shivani Rani < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: Extra amount refunded // 7401374757 

External email sender, please take precaution. 

Hi Jessie, 

The extra amount is BHD 35.61 

Regards, 

Apoorv 

From: "Jessie Caparas" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Shivani Rani" < [ mailto:[email-masked] | [email-masked] ] >, "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Saturday, November 14, 2020 11:30:57 AM 
Subject: RE: Extra amount refunded // 7401374757 

Hi Apoorv, 

This is the only option we have available. 

How much was it by the way? 

Thank you and Kind Regards, 

Jessie Caparas 

Email: [ mailto:[email-masked] | 
[email-masked] ] 

T: +97145172087 

From: Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Saturday, November 14, 2020 4:19 AM 
To: Jessie Caparas < [ mailto:[email-masked] | [email-masked] ] > 
Cc: seeta.seeta < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Fauzan Ahmad, Musalman < [ mailto:[email-masked] | [email-masked] ] >; Shivani Rani < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: Extra amount refunded // 7401374757 

External email sender, please take precaution. 

Hi Jessie, 

Please advise on the below case. 

Thank you for your help! 

Regards, 

Apoorv 

From: "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Jessie Caparas" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Shivani Rani" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Wednesday, November 11, 2020 11:48:51 PM 
Subject: Re: Extra amount refunded // 7401374757 

Hi Jessie, 

The customer is now saying that he doesn’t use debt account and he won't be able to transfer the amount, he is saying to share with him a payment link to pay with his Mastercard or if he can pay when he visit the City Center Bahrain Store. We have already pushed him back that we are unable to share a payment link or have that feature available. 

Please advise. Thank you for your help! 

Regards, 

Apoorv 

From: "Jessie Caparas" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Megh singh" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Monday, November 2, 2020 5:31:43 PM 
Subject: RE: Extra amount refunded // 7401374757 

Thanks [ mailto:[email-masked] | 
@Megh singh ] 

[ mailto:[email-masked] | @Apoorv Joshi ] 

Please take note and once done please share the order ID and name of the customer to Megh for future reference. 

Thank you and Kind Regards, 

Jessie Caparas 

Email: [ mailto:[email-masked] | 
[email-masked] ] 

T: +97145172087 

From: Megh singh < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Monday, November 2, 2020 3:43 PM 
To: Jessie Caparas < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: Extra amount refunded // 7401374757 

Dear Jessie, 

Amount can be deposited in below bank a/c. 

	

Beneficiary Name : 	

AL RASHID GROUP Bsc © 

Bank Name : 	

Bank of Bahrain & Kuwait 

Account Number: 	

1-000-002-82207 

IBAN Number: 	

BH83 BBKU 0010 0000 2822 07 

Swift Code: 	

BBKUBHBM 

Kind regards 

Megh 

From: Jessie Caparas 
Sent: Monday, November 02, 2020 12:32 PM 
To: Megh singh < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] > 
Subject: FW: Extra amount refunded // 7401374757 
Importance: High 

Hi Megh, 

Customer just said he received an extra refund. 

For other territories, they advise to deposit it back to our account. 

Customer care can’t do anything about this and the team who is reaching out for help is customer care. 

Thank you and Kind Regards, 

Jessie Caparas 

Email: [ mailto:[email-masked] | 
[email-masked] ] 

T: +97145172087 

From: Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Saturday, October 31, 2020 8:10 PM 
To: Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Megh singh < [ mailto:[email-masked] | [email-masked] ] >; seeta.seeta < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Nooruddeen Othiyil < [ mailto:[email-masked] | [email-masked] ] >; Fauzan Ahmad, Musalman < [ mailto:[email-masked] | [email-masked] ] >; Shivani Rani < [ mailto:[email-masked] | [email-masked] ] >; Jessie Caparas < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: Extra amount refunded // 7401374757 

External email sender, please take precaution. 

Hi Team, 

Please advise on the below case. 

Thank you for your help! 

Regards, 

Apoorv 

From: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Megh singh" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "nooruddeen othiyil" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Shivani Rani" < [ mailto:[email-masked] | [email-masked] ] >, "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] >, "Jessie Caparas" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Wednesday, October 14, 2020 5:37:08 PM 
Subject: Re: Extra amount refunded // 7401374757 

Hi Team, 

Can you please let us know what can be done in the below case. 

Thanks & Regards, 
Seeta Kunwar 

From: "megh singh" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "nooruddeen othiyil" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Shivani Rani" < [ mailto:[email-masked] | [email-masked] ] >, "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] >, "jessie caparas" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Tuesday, October 13, 2020 11:42:57 AM 
Subject: RE: Extra amount refunded // 7401374757 

Hi Shakeeb, 

Please take it to customer care. 

We don’t have customer transactions history. 

Kind regards 

Megh 

From: Shakeeb Arsalan 
Sent: Tuesday, October 13, 2020 7:56 AM 
To: Megh singh < [ mailto:[email-masked] | [email-masked] ] >; Nooruddeen Othiyil < [ mailto:[email-masked] | [email-masked] ] > 
Cc: seeta.seeta < [ mailto:[email-masked] | [email-masked] ] >; Fauzan Ahmad, Musalman < [ mailto:[email-masked] | [email-masked] ] >; Shivani Rani < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] >; Jessie Caparas < [ mailto:[email-masked] | [email-masked] ] >; Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: Extra amount refunded // 7401374757 

External email sender, please take precaution. 

Hi Team, 

Any Update ? 

Regards 
Shakeeb 

From: "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Megh singh" < [ mailto:[email-masked] | [email-masked] ] >, "Nooruddeen othiyil" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Shivani Rani" < [ mailto:[email-masked] | [email-masked] ] >, "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] >, "Jessie Caparas" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Saturday, October 10, 2020 7:15:10 PM 
Subject: Re: Extra amount refunded // 7401374757 

Hi team, 

Please assist regarding the following concern. 

Regards 
Shakeeb 

From: "Shivani Rani" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Saturday, October 10, 2020 7:01:22 PM 
Subject: Re: Extra amount refunded // 7401374757 

Hi Team, 

Ticket id: 1457975 

Problem Statement: Extra amount refunded 

Order Date: Sep 9, 2020 

Order ID: 7401374757 

RMA: 43395219 

Tracking ID: 45443567131;I07FE88 

Assistance Required: Need urgent Refund 

Issue Description: The customer create a return request for all 14 items and returned only 4 items out of them. Now the refund has been processed for all the 14 items i.e, BHD 52.4 

​ 

The name of the return items are: 

​ 

161579893 - - Sustainable Plain Jog Pants with Pocket Detail and Drawstring 

161426502 - - Raglan Sleeves T-shirt with Plain Jog Pants 

161426506 - - Full Length Plain Pyjamas with Pocket Detail and Drawstring 

162159033 - - Full Length Solid Jog Pants with Pocket Detail and Drawstring 

​ 

And the total cost of the 4 returned item is BHD 16.79. 

​ 

Now, customer wants to repay the extra money BHD 35.61 and we request you to please and look into this. 

Thank you for your help 

Regards, 

Shivani 

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. [ https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=04%7C01%7Cdominic.arackal%40arg.com.bh%7C3bb18cb09a50408b1bed08d89c1241a3%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637430949522319163%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=EbPxflv9s5HYFVvEoXyJap8YzlFNSGgaIAEWe9I1dzw%3D&reserved=0 | 
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This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. [ https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=04%7C01%7Cdominic.arackal%40arg.com.bh%7C3bb18cb09a50408b1bed08d89c1241a3%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637430949522338692%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=PpSYeTXqum1dy2UXzWqTIR%2FpgGB%2ByojValqqUoWIYmE%3D&reserved=0 | 
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