Subject: Re: Late shipping/6239562364
From: FarEye Support <[email-masked]>
To: [email-masked]
Cc: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 09 Dec 2020 14:13:07 +0000

Dear Fauzan,      Please reply if you have any query or confusion. If not we would request you to allow us for the case closure. Should we not hear from you in next business day we will proceed with the ticket closure.  ​    You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/9dbcb7730445c5c78e3ef26d1ef269d4cf3ac027b9bc17eaeac79ff1d9d639c7 or please log in to the FarEye Support portal on https://fareye.freshdesk.com to check the details.     Thanks and Regards,     Skand Singh Technical Engineer | FarEye       Call: +91 70-6595-6595  || www.getfareye.com    Disclaimer: This message is confidential and is intended for the addressee, and may also be privileged. Any unauthorized disclosure, copying, distribution or use of this message is strictly prohibited, and if done, will result in strict legal action. This message is not guaranteed to be complete or error-free. No liability is assumed for any errors and/or omissions in the contents of the message.       
                           
                            On
                            Tue, 8 Dec at  8:58 AM
                            ,  Vishwajeet Singh <[email-masked]>  wrote:
                             
 Hi Fauzan, 

  

 We can’t mark this shipment as NDR because as per Courier shipment not handover to them. 

  

 Kindly check with Conloc team where is the shipment if they handed over the shipment to courier than ask them to share the handover proof. 

  

 

 

 
 Regards, 

 VJ 

 Supply Chain || Landmark Group 

 Landmark Tower, 18th Floor , Dubai Marina 

 UAE M     +971-585429874 

 UAE P      +971-45174259 

 KSA M     +966-596014307 

 

 

  

 
  
 From: FarEye Support <[email-masked]>  
Sent: Monday, December 7, 2020 7:48 AM 
To: [email-masked] 
Cc: [email-masked]; seeta.seeta <[email-masked]>; [email-masked]; [email-masked]; Vishwajeet Singh <[email-masked]>; [email-masked] 
Subject: Re: Late shipping/6239562364 

 

 
External email sender, please take precaution.

 

 

 Dear Fauzan, 

 

   

 
 Greetings! 

 

   

 
 We have received your concern. 

 

​

 

 @vishwajeet please provide your approval, so that we can proceed further.  

 

   

 

 

 You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/9dbcb7730445c5c78e3ef26d1ef269d4cf3ac027b9bc17eaeac79ff1d9d639c7 or
 please log in to the FarEye Support portal on https://fareye.freshdesk.com to
 check the details.  

 

 

 

 

 

 

 

 
 Thanks,

 

 

 
Shambhavi Singh, 

 

 

 Technical Engineer

 

   

 

 
 
FarEye-
 Enabling Digital Logistics

 

 
Call: +91 70-6595-6595

 

 

 

 

 

 

 

 
 
7+ Mentions

 

 

 

 
 
Digital Disruptor

 

 

 

 
 
Recognized

 

 

 
 
Chicago   |   London   |   Dubai   |   Singapore   |   India

 

 

  

 

 

 

 

 

 

 

 

 

 

 

 

 

 

  

 

 

 

 

 

 

 

 

 

 

Disclaimer: This message is confidential and is intended for the addressee, and may also be privileged. Any unauthorized disclosure, copying, distribution or use of this message is strictly prohibited, and if done,
 will result in strict legal action. This message is not guaranteed to be complete or error-free. No liability is assumed for any errors and/or omissions in the contents of the message.

 

 

 

On Mon, 7 Dec at 8:59 AM
, Fauzan Ahmad . Musalman <[email-masked]> wrote:

 

 
 
Hi Team,

 

  

 
 
 With reference to order #6239562364

 

 Tracking ID: CRDSAL0093398020

 

  

 
 
 The order was placed on However the status is still shipped on Fareye, Kindly assist us to mark the order as NDR to process refund for customer. 

 

   

 
 Thank you for your help. 

 

   

 
 Regards, 

 
 
 Fauzan 

 

   

 

 
 
From:
"asjad hussain" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Monday, December 7, 2020 4:19:24 AM 
Subject: Late shipping/6239562364

 

   

 
 
 Hi Team, 

 

 
 
 Problem Statement: Late shipping  

 
 
 Order Date : Nov 6, 2020 

 
 
 Order ID: 6239562364 

 
 
 Tracking ID: CRDSAL0093398020 

 
 
 Child ticket: 1779543 

 
 
 Assistance Required: Need Urgent Delivery 

 

 
 
 Issue Description: The order was was placed on Nov 6, 2020 but till now it is not shipped as per tracking on the saudi-post-tracking so we request you to arrange
 a delivery on priority basis. 

 

 
 
 Regards, 

 
 
 Asjad. 

 

   

 

 
 
181045:211857

 

 

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the
 original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have
 received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any
 delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com