Subject: Refund approval.
From: Abdulqader Ahmed <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Cc: Seeta Seeta <[email-masked]>
Date: Wed, 9 Dec 2020 06:22:28 -0700 (MST)

Problem Statement : Refund approval. 

Ticket id : 1512596 

Order Date : Jul 1, 2020 

Order ID: 6205071254 

Tracking ID : 46287220641 

Total Price : ​294 

Issue Description : 
The order for return was placed on10/11/20 As per the Aramex website the return items has been returned to WH on 28 Oct 2020 and till now the RMA not processed . 

item detail: 
162603783 - - MOiSTREET Embellished V-neck Abaya 

Case history : The customer reached out to us on 15 Nov 2020 and since then the issue was pending. 

Customer's history : the customer is with us since 01/07/2020 and this is his 4th order with us. 

Assistance required : We request you to provide refund approval in order to have the customer refunded manually and close the issue. 

Best Regards