Subject: Re: C&C Delay - 9618063186
From: Bsu Alm <[email-masked]>
To: Akshay Berry <[email-masked]>, Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>, Jainul Ameer Mohammed Hussain <[email-masked]>
Cc: Sachin Maheshwari <[email-masked]>, seeta.seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Manish Kumar <[email-masked]>
Date: Wed, 9 Dec 2020 12:43:20 +0000

Dear Team,

We have not received mentioned click and collect order physically in the store and we have escalated the concern to respective channel but no response yet.

Regards

Store manager

Bijay Bajracharya

Babyshop Al Ain mall

P.O. Box 52623 | Dubai, United Arab Emirates |

Direct: +971 564112862| | Mobile : +971 0554518361 |

E-mail: [email-masked]. | www.babyshopstores.com<http://www.babyshopstores.com/>

[GPTW 2019]Aravi

________________________________
From: Akshay Berry <[email-masked]>
Sent: Wednesday, December 9, 2020 4:41 PM
To: Apoorv Joshi <[email-masked]>; Escalations Dxbteam <[email-masked]>; Jainul Ameer Mohammed Hussain <[email-masked]>
Cc: Bsu Alm <[email-masked]>; Sachin Maheshwari <[email-masked]>; seeta.seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Manish Kumar <[email-masked]>
Subject: RE: C&C Delay - 9618063186

@Jainul Ameer Mohammed Hussain<mailto:[email-masked]> Can we check if the order is received physically in the store?

Regards,

Akshay Berry

Email: [email-masked]<mailto:[email-masked]>

T: +971 4 5172125

From: Apoorv Joshi <[email-masked]>
Sent: Wednesday, December 9, 2020 4:37 PM
To: Escalations Dxbteam <[email-masked]>
Cc: Bsu Alm <[email-masked]>; Sachin Maheshwari <[email-masked]>; seeta.seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Manish Kumar <[email-masked]>
Subject: C&C Delay - 9618063186

External email sender, please take precaution.

Hi Team,

Problem statement: Order shipped from the warehouse to the store still ​on 11/27/2020 still order status not updated

Order Number: 9618063186

Order Created: 11/27/2020

Order Delivery Mode: Store pickup

Store: Babyshop - 10009

Assistance required: Kindly assist in checking with the store if they have received this order and if so, to contact the customer and handover the same to the customer. We already escalated to the store but received no response on the same. Order status is still showing ready to ship.

Thank you for your help!

Regards,

Apoorv

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