Subject: RE: Proof of Delivery // 8392282173 // 1396743
From: olm kuwait <[email-masked]>
To: Reddy Prasad <[email-masked]>, Mohd Imran <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Apoorv Joshi <[email-masked]>, seeta.seeta <[email-masked]>, Jessie Caparas <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Nitesh Singh <[email-masked]>
Date: Wed, 9 Dec 2020 12:24:01 +0000

Dear Team,

The data is not available in FAREYE app.

Request has been raised for the same..

Azmath

From: Reddy Prasad <[email-masked]>
Sent: 08 December 2020 17:22
To: Mohd Imran <[email-masked]>; olm kuwait <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; Apoorv Joshi <[email-masked]>; seeta.seeta <[email-masked]>; Jessie Caparas <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Nitesh Singh <[email-masked]>
Subject: RE: Proof of Delivery // 8392282173 // 1396743

Dear Azmat

Please share POD for below order

Regards

Reddy Prasad

From: Mohd Imran <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, December 8, 2020 3:20 PM
To: olm kuwait <[email-masked]<mailto:[email-masked]>>; Reddy Prasad <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; seeta.seeta <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Nitesh Singh <[email-masked]<mailto:[email-masked]>>
Subject: RE: Proof of Delivery // 8392282173 // 1396743

Hi @olm kuwait<mailto:[email-masked]>,

Please provide below POD.

Order ID: 8392282173
Tracking ID: FP07160001588

@Reddy Prasad<mailto:[email-masked]> please intervene.

Regards,
Mohd. Imran
Customer Support WEB TEAM.
Landmark Tower, Dubai
+971-45172116

From: Seeta Seeta <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, December 8, 2020 1:54 PM
To: Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Nitesh Singh <[email-masked]<mailto:[email-masked]>>
Subject: Proof of Delivery // 8392282173 // 1396743
Importance: High

External email sender, please take precaution.
Hi Jessie,

Need your assistance in the following case, as it is pending for a long time and we haven't received POD from the team.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Nitesh Singh" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, 6 December, 2020 10:19:56
Subject: Re: Proof of Delivery // 8392282173 // 1396743

Hi Team,

Customer is asking for a callback from manager, as this case is pending for a long time.

Kindly update us.

Thanks,
Nitesh
________________________________
From: "Nitesh Singh" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, 30 November, 2020 11:19:52
Subject: Re: Proof of Delivery // 8392282173 // 1396743

Hi Team,

Case is pending for a long time.

Kindly update us.

Thanks,
Nitesh
________________________________
From: "Nitesh Singh" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, 12 November, 2020 23:08:42
Subject: Proof of Delivery // 8392282173 // 1396743

Hi Team,

HOMECENTRE ORDER

Problem Statement: Delivery issue

Order Date : Jul 13, 2020

Order ID: 8392282173
Tracking ID: FP07160001588
Assistance Required: Need proof of Delivery

Issue Description: As per the status and tracking, order was delivered on 9/6/20 8:03 AM, however customer is complaining that they didn't received the order. We have emailed the courier team for proof of delivery, however no response received yet.

Undelivered items : 154823276 - - Premium Gel Standard Pillow - 50x75 cm, 160891844 - - Nature's Protect Anti-Allergen Full Duvet Filler - 160x200 cms.

Kindly provide us proof of delivery.

Regards,
Nitesh

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