Subject: RE: Return Delay - 6230647992
From: Akshay Berry <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Mohd Imran <[email-masked]>, Mohammed Awad MohammedGaily <[email-masked]>, ArishLaila <[email-masked]>
Cc: Ramesh Gottimukkala <[email-masked]>, Olm Riyadh <[email-masked]>, Mohammad Ayaz <[email-masked]>, seeta.seeta <[email-masked]>, Abhishek Bargaonkar <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Wed, 9 Dec 2020 09:52:44 +0000

@ArishLaila<mailto:[email-masked]> @Mohammed Awad MohammedGaily<mailto:[email-masked]> Please update us for the collection.

Regards,
Akshay Berry
Email: [email-masked]<mailto:[email-masked]>
T: +971 4 5172125

From: Apoorv Joshi <[email-masked]>
Sent: Wednesday, December 9, 2020 9:56 AM
To: Mohd Imran <[email-masked]>
Cc: Mohammed Awad MohammedGaily <[email-masked]>; ArishLaila <[email-masked]>; Ramesh Gottimukkala <[email-masked]>; Olm Riyadh <[email-masked]>; Mohammad Ayaz <[email-masked]>; seeta.seeta <[email-masked]>; Abhishek Bargaonkar <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Nikhil Bishnoi <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: Return Delay - 6230647992

External email sender, please take precaution.
Hi Imran,

Kindly assist in closing the below on priority. Case pending since Oct, 2020. No action done by LMG on the tracking since Oct 11, 2020 and the tracking is still showing In transit. Refund value is SAR 99

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Mohd Imran" <[email-masked]<mailto:[email-masked]>>
To: "Mohammed Awad MohammedGaily" <[email-masked]<mailto:[email-masked]>>, "ArishLaila" <[email-masked]<mailto:[email-masked]>>
Cc: "Ramesh Gottimukkala" <[email-masked]<mailto:[email-masked]>>, "Olm Riyadh" <[email-masked]<mailto:[email-masked]>>, "Mohammad Ayaz" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Abhishek Bargaonkar" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, December 4, 2020 8:19:00 PM
Subject: RE: Return Delay - 6230647992

Hi @ArishLaila<mailto:[email-masked]> @Mohammed Awad MohammedGaily<mailto:[email-masked]>,

For your action please.

Regards,
Mohd. Imran
Customer Support WEB TEAM.
Landmark Tower, Dubai
+971-45172116

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Friday, December 4, 2020 9:48 AM
To: Mohd Imran <[email-masked]<mailto:[email-masked]>>
Cc: Ramesh Gottimukkala <[email-masked]<mailto:[email-masked]>>; Olm Riyadh <[email-masked]<mailto:[email-masked]>>; Mohammed Awad MohammedGaily <[email-masked]<mailto:[email-masked]>>; Mohammad Ayaz <[email-masked]<mailto:[email-masked]>>; seeta.seeta <[email-masked]<mailto:[email-masked]>>; Abhishek Bargaonkar <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: Re: Return Delay - 6230647992

External email sender, please take precaution.
Hi Imran,

Please assist in getting an update on the below case. The refund is still pending and the items are still not delivered to WH by courier.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Mohd Imran" <[email-masked]<mailto:[email-masked]>>
To: "Ramesh Gottimukkala" <[email-masked]<mailto:[email-masked]>>, "Olm Riyadh" <[email-masked]<mailto:[email-masked]>>, "Mohammed Awad MohammedGaily" <[email-masked]<mailto:[email-masked]>>, "Mohammad Ayaz" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Abhishek Bargaonkar" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, November 15, 2020 12:41:33 PM
Subject: RE: Return Delay - 6230647992

Hi Team,

Please check pickup done. However return not received in warehouse.

Order number 6230647992 and AWB RP10091000981.

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, November 15, 2020 1:58 AM
To: Mohd Imran <[email-masked]<mailto:[email-masked]>>
Cc: Olm Riyadh <[email-masked]<mailto:[email-masked]>>; Ramesh Gottimukkala <[email-masked]<mailto:[email-masked]>>; Mohammed Awad MohammedGaily <[email-masked]<mailto:[email-masked]>>; seeta.seeta <[email-masked]<mailto:[email-masked]>>; Abhishek Bargaonkar <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: Re: Return Delay - 6230647992

External email sender, please take precaution.
Hi Imran,

Kindly advise if any update on the below case.

Thank youf or your help!

Regards,
Apoorv

________________________________
From: "Mohd Imran" <[email-masked]<mailto:[email-masked]>>
To: "Olm Riyadh" <[email-masked]<mailto:[email-masked]>>, "Ramesh Gottimukkala" <[email-masked]<mailto:[email-masked]>>, "Mohammed Awad MohammedGaily" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Abhishek Bargaonkar" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, November 12, 2020 4:56:51 PM
Subject: RE: Return Delay - 6230647992

Hi @Olm Riyadh<mailto:[email-masked]> @Ramesh Gottimukkala<mailto:[email-masked]> @Mohammed Awad MohammedGaily<mailto:[email-masked]>,

Please check pickup done. However return not received in warehouse.

Order number 6230647992 and AWB RP10091000981.

Regards,
Mohd. Imran
Customer Support WEB TEAM.
Landmark Tower, Dubai
+971-45172116

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, November 12, 2020 7:50 AM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: seeta.seeta <[email-masked]<mailto:[email-masked]>>; Abhishek Bargaonkar <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>
Subject: Return Delay - 6230647992

External email sender, please take precaution.
Hi Team,

Please assist in closing the below case, case already forwarded to LMG multiple times however, no response on the same.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Abhishek Bargaonkar" <[email-masked]<mailto:[email-masked]>>
To: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, November 12, 2020 6:46:06 AM
Subject: Late IB delivery (6230647992)

Hi Team,

With reference to order number 6230647992 and AWB RP10091000981. Return items has been collected from the customer on Oct 11, 2020 and till now it has not been delivered to our warehouse.

Kindly assist in getting returned items delivered back to warehouse as customer is chasing us for the refund since Oct 28, 2020.

Thank you for your help!

Regards,
Abhishek Borgaonkar

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This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com<http://www.landmarkgroup.com>
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com